DELIVERY & RETURN
DELIVERY OPTIONS
Zone A (Klang Valley):
Free Delivery will be completed within 3 to 5 working days after the order is processed.Zone B (Outside of Klang Valley):
A flat fee of RM180 applies for deliveries, which will be completed within 3 to 5 working days after the order is processed.On-demand Delivery:
For urgent deliveries in both Zone A and Zone B, buyers can opt for on-demand delivery, which will incur additional charges.REFUND & RETURN POLICY
Eligibility for Returns
Buyers can request returns for orders that contain only Overstock items.Items must be in unused and original condition to be eligible for returns.New items will not be eligible for returns.Return Process
Buyers must initiate the return process by completing a Return Form on the HOMA website within 7 days of receiving the items.HOMA will respond to return requests within 24 hours of submission.Responsibility for Return Shipping
The buyer is responsible for arranging the return of items to HOMA’s warehouse in Klang, Selangor.The cost of return shipping will be borne by the buyer.Verification and Refunds
Upon receiving the returned items, HOMA’s warehouse team will verify their condition.If the items meet the return requirements (unused and original condition), a refund will be provided in the form of store credit.The store credit will be applied to the buyer’s HOMA2U account within 24 hours after verification.Store Credit Usage
The store credit can be used for future purchases on HOMA’s platform. It will follow all applicable delivery policies.
